Headquartered in Toronto, Ont., TravelBrands, a division of H.I.S.-Red Label Vacations Inc., is one of Canada’s leading travel groups. Its multi-channel distribution network is comprised of multiple brands and subsidiaries.

Contact Info

  • 1-888-485-1481
  • 2013-2023 TravelBrands
  • 5343 Dundas Street West, 4th Floor Toronto, Ontario, M9B 6K5

Our Mission

Home Our Mission

TravelBrands Mission

Our mission is to make travel legendary by empowering Canadian travel agents and travellers with innovative solutions that make travel planning and booking easy, efficient, and enjoyable. We strive to exceed expectations by delivering exceptional customer service and personalized support while providing a wide range of options to fulfill all travel needs.

Recent Awards

  • Chairman’s Circle Honoree 2023
  • Sales & Service Award for Canada – TravelSavers Conference October 2022
  • Canada Best Sales and Service – Travel Leaders Network Conference 2022
  • Best Travel Advisor Assistance Program during Covid – TravelPulse Readers Choice 2022
  • Best Airline Consolidator – TravelPulse Readers Choice 2022
  • Favourite Tour Operator: TravelBrands FIT – Baxter Media Agents Choice Awards 2022
  • Favourite Consolidator: TravelBrands Flights by Intair – Baxter Media Agents Choice Awards 2022
  • True Partnership Superstars Award – Celebrity Cruises 2021
  • Top Sales Representative: Jennipher Santa Cruz – Baxter Media Agents Choice Awards 2020
  • Top Sales Representative: Jeff Carpenter – Baxter Media Agents Choice Awards 2020
  • Favourite Consolidator: TravelBrands Flights by Intair – Baxter Media Agents Choice Awards 2020
  • Chairman’s Circle Honoree 2020
  • Marketing Partner of the Year – Norwegian Cruise Line 2019
  • Top Sales Representative: Jeff Carpenter – Baxter Media Agents Choice Awards 2019
  • Favourite Travel Technology Solutions: Access by TravelBrands – Baxter Media Agents Choice Awards 2019
  • Favourite Consolidator: TravelBrands Flights by Intair – Baxter Media Agents Choice Awards 2019
  • Chairman’s Circle Honoree 2019
  • Tour Operator, Partner of the Year award – MSC Cruises 2018
  • Personality of the Year – Bruce Lidberg PAX Global Media 2018
  • Chairman’s Circle Honoree 2018
  • Chairman’s Circle Honoree 2017
  • Wholesaler/Tour Operator Partner of the Year for Norwegian Cruise Line – Encore Cruises
  • 2016 Agent’s Choice Award – Favourite Consolidator: Intair
  • Chairman’s Circle Honoree 2015
  • & so much more!

Our Promise

A promise to our agents and clients, we are available 24/7. We continue to provide the utmost in-travel service to clients through our “We’ve Got Your Back” service. Clients can contact us if they need to make a change after departure and for any support they need while in destination.

Our Vision & Values

Our vision is to revolutionize how the Canadian travel industry plans and books travel. In order to make our vision a reality, we adhere to a strict set of values that guide us in every decision we make.
  • 01

    Forward thinking

    Future visionaries delivering our business model to our employees and our customers.
  • 02

    Openess

    We maintain the highest ethical standards and transparency in our work, with customers, partners, stakeholders and fellow employees.
  • 03

    Resilience

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  • 04

    Consumer-Centric

    We value our customers and deliver the best value, flexibility and choice while innovating to meet the changing future needs of our customers. We strive to ensure that each customer interaction is a positive one.
  • 05

    Engagement

    We recognize people are the heart of our success. Determined to energize and inspire each other, we encourage our team to seek out collaborative ideas in a fun atmosphere and provide an environment where we can work towards common goals.